Shipment Policy
Effective Date: January 13, 2025
At PartyRoyal, we are dedicated to providing you with fast and reliable shipping for your orders. This Shipment Policy outlines the details regarding the processing, shipping methods, and delivery of your purchases from our website partyroyal.click.
1. Order Processing
Once your order is placed, we aim to process and ship it as quickly as possible. Orders are typically processed within 1-3 business days, excluding weekends and holidays. You will receive an email confirmation once your order is processed and shipped, along with tracking information if applicable.
2. Shipping Methods and Costs
We offer various shipping methods to ensure that you receive your order in a timely manner. Shipping costs are calculated at checkout based on your location, the size and weight of your order, and the shipping method selected.
Domestic Shipping (United States)
- Standard Shipping: Delivery typically within 5-7 business days.
- Expedited Shipping: Delivery typically within 2-3 business days.
- Priority Shipping: Delivery typically within 1-2 business days.
International Shipping
We also ship to select international locations. Shipping times for international orders may vary depending on the destination, and any customs or import duties are the responsibility of the customer. Shipping costs will be calculated at checkout.
3. Shipping Confirmation
Once your order is shipped, you will receive a shipment confirmation email with tracking information (if available). You can use this tracking number to monitor the progress of your package through the carrier’s website.
4. Delivery Times
Delivery times depend on the shipping method you choose and the destination of your order. While we make every effort to deliver your order within the estimated timeframe, please note that delays may occur due to weather conditions, holidays, or issues with the carrier. PartyRoyal is not responsible for any delays caused by third-party shipping carriers.
5. Shipping Restrictions
Currently, we do not ship to P.O. Boxes or APO/FPO addresses. If you live in a restricted area or are unsure if we ship to your location, please contact us before placing an order.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email. If you have not received your tracking information or have any questions about your order’s status, please contact our customer service team at info@partyroyal.click or call (812) 988-2282.
7. International Shipping and Customs
For international orders, please be aware that additional customs fees, taxes, or import duties may apply upon arrival in your country. These fees are the responsibility of the customer. We recommend checking with your local customs office for more information on applicable charges before placing your order.
8. Shipping Errors or Lost Packages
In the rare event that your package is lost, damaged, or delivered incorrectly, please contact us immediately at info@partyroyal.click or (812) 988-2282. We will work with the carrier to resolve the issue and ensure that you receive the correct items. Please note that we are not responsible for any shipping issues caused by the carrier, but we will assist in every way we can.
9. Shipping Address Accuracy
Please ensure that the shipping address you provide is correct and complete. PartyRoyal is not responsible for delivery delays or issues caused by incorrect or incomplete address details provided by the customer. If you realize there is an error in the address after placing your order, please contact us as soon as possible to update the shipping information before the order is processed.
10. Free Shipping Promotions
Occasionally, PartyRoyal may offer free shipping promotions for eligible orders. Free shipping offers apply only to standard shipping within the United States and are subject to specific terms and conditions. Details of these promotions will be outlined during checkout.
11. Customer Support
If you have any questions regarding shipping, delivery times, or tracking your order, please contact our customer service team at info@partyroyal.click or (812) 988-2282. We are happy to assist you with any concerns.
By placing an order on our website, you agree to the terms outlined in this Shipment Policy. Please review this policy periodically for any updates or changes.
Effective Date: January 13, 2025